If you are struggling to pay your council tax in 2026, you have several options available to you. The worst thing you can do is nothing.
Contact Your Council Immediately
Phone your local authority’s council tax department as soon as you know you cannot make a payment. Most councils will offer a revised payment plan, sometimes spreading the debt over a longer period or adjusting your monthly amounts. They would rather get something than nothing, so there is usually room to negotiate.
Apply for Council Tax Reduction
Every council in England runs a Council Tax Reduction scheme (sometimes called Council Tax Support). If your income has dropped, you have lost your job, or your circumstances have changed, you could be entitled to a reduction of up to 100% depending on your local authority’s scheme. Many people who qualify never apply because they do not realise the scheme exists.
Check Whether You Qualify for a Discount or Exemption
Single person discount (25% off), student exemptions, severe mental impairment disregards, and carer discounts are just some of the reductions available. If your household circumstances have changed, check whether any of these apply to you. Getting the right discount could significantly reduce what you owe.
Challenge Your Council Tax Band
Your council tax band is based on what your property was worth in April 1991 (in England). If you believe your home has been placed in the wrong band, you can appeal to the Valuation Office Agency for free. A successful appeal could mean you have been overpaying for years, resulting in a refund that wipes out your arrears entirely.