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Privacy Policy

**Privacy Policy for CouncilTaxAdvisors.co.uk**

**Introduction**

Welcome to CouncilTaxAdvisors.co.uk. We are committed to protecting the privacy and security of our users and clients. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to ensure your personal information is handled securely and in compliance with applicable laws.

**Information Collection**

We collect information from you when you visit our website, register for our services, or interact with us in any way that requires the submission of personal information. The types of information collected may include your name, contact details (such as email address and telephone number), and any other information you choose to provide to us.

**Use of Information**

The primary use of the information we collect is to facilitate the provision of our services. This includes:

– Conducting fact-finding activities to better understand your needs and to provide assistance.
– Passing your details to trusted associates who offer fact-finding services to help provide assistance from someone who can assist further.

It is important to note that we do not offer advice. Our role is solely to collect data and, with your consent, pass it over to our trusted associates who can assist you further.

**Data Sharing and Disclosure**

We only share your personal information with trusted associates who are involved in the provision of assistance and have committed to maintaining the confidentiality and security of the information. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Before sharing your information with any trusted associates, we ensure that they are reputable and have privacy policies in place that align with our own standards for the protection of your personal information.

Trusted partners include;

Help With Debt 
My Housing Claims

**Your Consent**

By using our services and providing us with your personal information, you consent to our collection, use, and sharing of your information as described in this Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

**Security Measures**

We implement a variety of security measures to maintain the safety of your personal information. These measures include technical and organisational precautions to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

**Your Rights**

You have the right to request access to the personal information we hold about you, to have any inaccuracies corrected, and to request the deletion of your personal information. You also have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

**Contacting Us**

If you have any questions regarding this privacy policy, our practices, or your dealings with us, please contact us at compliance@counciltaxadvisors.co.uk. We are committed to ensuring that your privacy is protected and respected.

**Effective Date**

This Privacy Policy is effective as of 1 February 2024

Please note that this is a general template and might need to be adjusted to comply with any specific legal requirements or to reflect the precise nature of your business. It’s advisable to consult with a legal professional to ensure compliance with privacy laws applicable to your business.