Are you Behind with your Council Tax?

Updated for 2026

Being behind on your council tax payments can be a worrying, stressful, and daunting experience. If you’re struggling to pay your council tax, it’s vital to contact your council as soon as possible. We understand that this can be a difficult process, which is why we are able to mediate between you and your council to organise affordable and manageable repayment plans.

If you are behind on your council tax payments or struggling to pay the required amount, it’s important to ensure that you’re on the correct payment plan for you and your family. Council Tax Reduction (which replaced the old Council Tax Benefit back in 2013) is still available through your local council. Understanding council tax and whether you’re eligible for a discounted rate can be complicated, but at Council Tax Advisors we are committed to providing you with simple, clear, and important information.

The eligibility for a council tax reduction varies depending on your circumstances, but if you are the only person in your household responsible for paying council tax you may be eligible. If you live alone, for example, you can be entitled to 25% off your council tax bill. Similarly, if your income is below a certain amount, you may qualify for a reduction. If you live with someone with a disability or you are a carer, you may be entitled to a reduced payment plan.

While the amount reduced depends on many factors, such as your household income, whether you are responsible for children, and where you live, getting a council tax reduction can be particularly helpful if you are struggling to keep up with your payments. With council tax bills rising again in 2025/26, more households than ever are finding it difficult to stay on top of payments.

If you’re struggling to pay your council tax or are dealing with council tax arrears and are confused about what reductions you might be entitled to, contact our experts who are knowledgeable on all aspects of council tax arrears. We can advise you on your eligibility for a council tax reduction and, if necessary, mediate between you and your council to negotiate an affordable repayment plan.