Digital communication is increasingly common, with bailiffs sending notices by email and text. Make sure you monitor these channels so you do not miss important deadlines.
Legislation continues to evolve, with updated codes of practice strengthening protections for vulnerable people, including those with disabilities, mental health conditions or caring responsibilities. If you fall into a vulnerable category, bailiffs are required to take extra care and may need to refer your case back to the council.
There is also a growing focus on transparent fee structures. You have the right to see a full breakdown of every charge applied to your account. If fees seem excessive or incorrect, challenge them.