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WHO WE ARE

All our advice and practical help is free of charge. Council Tax Advisors are a Not for Profit community interest company specialising in council tax arrears and Bailiff enforcement matters.

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Man 9

“I am very happy with the service provided, very professional all the way with constant communication every at every stage of the process to make sure i am happy with the resolution, i can now stay on top of my bills and have a sound sleep without worrying about Bailiffs. Thank you very much.”
B. Mensah

Marston Bailiff Advice

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Should I let a Marston bailiff / enforcement agent in my home?

When a Marston bailiff visits your home, it is not always appropriate to let them in. You don’t have to let any bailiff into your home, even if they say that you do. The idea that bailiffs and enforcement agents have unlimited authority and that you must always do as they say has been born out of fear and rumour. They are not allowed to force their way into your home and must be invited in by you. Note that if you do allow a Marston bailiff to enter your home, they may begin claiming your possessions to offset the debt.

Man at door

What do I do if a Marston bailiff/ enforcement agent calls?

Don’t feel you have to open the door to a Marston bailiff or enforcement agent, as you can always communicate with them through a chained door, a window or even the letterbox. This may sound extreme but, as much of our bailiff advice will tell you, it’s important to protect yourself first and foremost. As long as you have sought bailiff advice on anything you are unsure of, then a working understanding of the rules and restrictions will help you determine the best course of action.

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What do I do if a Marston bailiff/ enforcement agent has entered my home?

Once you have granted a Marston bailiff peaceful entry once, they are permitted to re-enter when they return, so it is important to consider this decision carefully. If you do not wish an enforcement agent to enter, then you should bear this mind before opening the door to them. Even then, however, bailiffs can still take things from outside of your home, such as your car.

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When can Marston bailiffs/ enforcement agents force entry?

Strictly speaking, bailiffs are never allowed to force their way into your home, but there are some instances in which the “reasonable force” rule applies. This includes when Marston bailiffs have been given a court order or when they have been granted peaceful entry by you on a previous occasion, but this still stops them from going to extremes such as pushing past you or breaking a window.

Lady 10

“Council Tax Advisors have been most helpful. Steven Rule thank you for all your help ! Most efficient. Action has been taken straight away , and help was at my hand within a couple of hours of my e mail to Council Tax Advisors asking for help. Thank you so much for everything.”
Zuzana

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