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Council Tax Advisors are a not for profit community interest company specialising in council tax arrears and sheriff officer enforcement matters. All our advice and practical help is free of charge.

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Man 16

“I would like to thank Council Tax Advisors for all their valuable help. Within a week or so of completing the form I returned my case was resolved. We are so happy now and I no I myself could not of got a end to this as swift as you made it. Many many thanks.”

Equita Bailiff Advice

Man behind door

Should I let a Dukes bailiff / enforcement agent in my home?

When a Dukes bailiff visits your home, it is not always appropriate to let them in. You don’t have to let the bailiff into your home, even if they say that you do. The idea that bailiffs and enforcement agents have unlimited authority and that you must always do as they say has been born out of fear and rumour. They are not allowed to force their way into your home and must be invited in by you. Note that if you do allow a Dukes bailiff to enter your home, they may begin claiming your possessions to offset the debt.

Man at door

What do I do if a Dukes bailiff/ enforcement agent calls?

Don’t feel you have to open the door to a Dukes bailiff or enforcement agent, as you can always communicate with them through a chained door, a window or even the letterbox. This may sound extreme but, as much of our bailiff advice will tell you, it’s important to protect yourself first and foremost. As long as you have sought bailiff advice on anything you are unsure of, then a working understanding of the rules and restrictions will help you determine the best course of action.

Door 1

What do I do if a Dukes bailiff/ enforcement agent has entered my home?

Once you have granted a Dukes bailiff peaceful entry once, they are permitted to re-enter when they return, so it is important to consider this decision carefully. If you do not wish an enforcement agent to enter, then you should bear this mind before opening the door to them. Even then, however, bailiffs can still take things from outside of your home, such as your car.


When can Dukes bailiffs/ enforcement agents force entry?

Strictly speaking, bailiffs are never allowed to force their way into your home, but there are some instances in which the “reasonable force” rule applies. This includes when Dukes bailiffs have been given a court order or when they have been granted peaceful entry by you on a previous occasion, but this still stops them from going to extremes such as pushing past you or breaking a window.

Old man 5

“I would like to say I found the service not only excellent, but the helpfulness and speed it was done at was fantastic. I was also delighted with the manner in which I was kept updated with the situation and in general I couldn't be happier with the help I received. Yours thankfully”
Gary Cowan


0300 302 1806